Working for Citizens Advice Stockport

Thanks for your interest in working at Citizens Advice Stockport (CAS).  CAS is a great place to work.

The information below is aimed at helping you understand our organisation and support you with your application.  Below, you will find:

  • Our values
  • 4 ways you can find out more about Citizens Advice Stockport, and the Citizens Advice service nationally.
  • The benefits of working at CAS
  • Our approach to equality and diversity

CAS has a strong set of values which all employees (and volunteers) are expected to work within.

3 things you should know about us

  1. We’re local. We have one main office based in Stockport with outreach across the Borough.  We offer direct support to over 8000 clients per year with a range of issues including Welfare Benefits, Debt, Housing and Employment.
  2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
  3. We’re listened to – and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

How the Citizens Advice network works

CAS is a member of the Citizens Advice service nationally which is made up of a network of around 300 local Citizens Advice members.

Citizens Advice nationally is a charity which includes

  • 800 national staff working in one of our 6 offices or as homeworkers, or as part of the Witness Service from over 240 courts across England and Wales
  • 3000 Witness Service volunteers

Local Citizens Advice are all independent charities, delivering services from

  • over 600 local Citizens Advice outlets
  • over 1,800 community centres, GPs’ surgeries and prisons

The network does this with:

  • 6,500 local staff
  • over 23,000 trained volunteers

Our reach means 99% of people in England and Wales can access a local Citizens Advice within a 30 minute drive of where they live.

Here are 4 ways you can find out more about us:

Staff benefits

CAS provides its staff with a number of staff benefits.  More information on these benefits can be found here.

Equality and diversity at Citizens Advice

CAS is fully committed to stand up and speak up for those who face inequality and disadvantage. We want this to be reflected in the diversity of the people who work for us.

To help us achieve this, we aim to make our recruitment process as fair as it can be. We also offer support to disabled candidates to make sure no one loses out on a role because of their condition.

We judge the application, not the person. The select panel won’t see your personal details. This makes sure each person’s response is judged on its merits and not on their background.

Our commitment to equality runs through everything we do – read the Citizens Advice Stand up for Equality Strategy to find out more.