Citizens Advice Stockport announces a new Senior Leadership Team appointed to drive forward change within the organisation and better meet the needs of people across the Borough of Stockport.
Together, the new team bring a vast amount of experience from within the Citizens Advice service, local government and charitable sectors.
This restructure forms part of a service modernisation plan aimed at ensuring the organisation continues to develop the services clients require. These improvements include better telephone access to meet rising demand, more outreach locations throughout Stockport, and the integration of assisted digital hubs within libraries.
Forming the Senior Leadership Team are; Steve Hughes (Chief Executive Officer), Elaine Fairbrother (Operations Manager), Jake Morrison (Volunteers, Learning & Campaigns Lead) and Allison O’Shea (Business Support Lead).
Steve Hughes, Chief Executive of Citizens Advice Stockport said:
“I am really pleased that the new Senior Leadership Team is in place allowing for a more dynamic and flexible approach to service delivery ensuring we continue to meet the needs of the residents across Stockport.
“Citizens Advice Stockport is committed to ensuring our clients receive the highest quality advice and information services should that be via face-to-face, telephone or digital.
“We are starting a journey to modernise our services, something that residents across the Borough of Stockport will really benefit from.”
Kate Butler, Chair of the Board of Trustees at Citizens Advice Stockport said:
“I’m delighted to welcome Steve, Elaine, Allison and Jake to their new roles. They bring extensive knowledge and an in-depth understanding of the Citizens Advice service and the key issues the people of Stockport face.
“This organisational restructure has been developed to ensure that we are in the best position possible to continue to provide a high-quality service in a rapidly changing world.”
Every week Citizens Advice Stockport helps hundreds of local people to get to grips with their problems. We offer advice and guidance to people on areas around benefits, debt, housing, discrimination, family and employment law amongst a variety of other areas.