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Credit card debts can quickly spiral out of control, warns Citizens Advice

Citizens Advice has responded to a Financial Conduct Authority (FCA) report today outlining the extent of credit card debt in Britain. More than 1.6million people can only afford to make the minimum payments on their credit cards, leaving them racking up interest payments and struggling to get out of debt. Gillian Guy, Chief Executive of Citizens … read more

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Christmas shoppers urged to use their rights as complaints soar

Faulty goods, misleading claims and substandard services mean Christmas presents fly back on to the shelves in January, according to new figures from Citizens Advice. Analysis by the charity shows that people are more likely to call its Consumer service helpline with complaints about items such as toys, computer games and jewellery in January than … read more

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