Citizens Advice Stockport writes to PM about Universal Credit Hotline over Christmas period

Citizens Advice Stockport writes to Prime Minister Theresa May MP urging her to reconsider the decision about the Universal Credit hotline over the Christmas break. In the letter, operations manager – Steve Hughes expressed his concerns that the essential service will only be avaliable for three out of ten days. Steve welcomes the decision by … Read more

Citizens Advice Stockport join forces with National Trading Standards to stop scams

As part of Scams Awareness Campaign, Citizens Advice have joined forces with National Trading Standards Team to protect clients against scams. As part of the trueCall initiative, from the beginning of November, National Trading Standards have been offering free call blockers for those living with dementia receiving nuisance calls. Nationally Citizens Advice has calculated up to … Read more

Universal Credit

Citizens Advice Stockport response to announcement that the Prime Minister scraps universal credit helpline charges

Citizens Advice welcomes the decision by the Government to scrap charges on the Universal Credit Helpline but warns that ‘the campaign on Universal Credit is not over yet”. Steve Hughes, Operations Manager for Citizens Advice Stockport said: “We welcome the announcement by the Prime Minister that the charges to call the Universal Credit Helpline will … Read more