Better access to post is key to ending homelessness catch-22

Citizens Advice has revealed an unnecessary catch-22 that is stopping homeless people accessing public services because they don’t have a fixed postal address. Failure to receive important correspondence from public services including banks, healthcare, Jobcentres, courts and housing services can have serious consequences. For example, homeless people could have their benefits sanctioned, drop down waiting … Read more

Citizens Advice Stockport writes to PM about Universal Credit Hotline over Christmas period

Citizens Advice Stockport writes to Prime Minister Theresa May MP urging her to reconsider the decision about the Universal Credit hotline over the Christmas break. In the letter, operations manager – Steve Hughes expressed his concerns that the essential service will only be avaliable for three out of ten days. Steve welcomes the decision by … Read more

Citizens Advice Stockport join forces with National Trading Standards to stop scams

As part of Scams Awareness Campaign, Citizens Advice have joined forces with National Trading Standards Team to protect clients against scams. As part of the trueCall initiative, from the beginning of November, National Trading Standards have been offering free call blockers for those living with dementia receiving nuisance calls. Nationally Citizens Advice has calculated up to … Read more