Get ready for Universal Credit

Are you ready for Universal Credit?

Here are 5 easy steps to get yourself prepared:

  • Get to grips with your finances – Unlike Housing Benefit, under Universal Credit, you become responsible for paying your rent and after switching you will face a six-week delay before receiving your first payment.  You will still need to pay bills during this period (for example; your rent).  It’s important that you are prepared so you don’t get into debt.  Support is available if you need it.
  • Get online – All Digital Universal Credit claims have to be applied for and updated online. You will need access to a computer, tablet or smartphone and have the skills to complete and update your claim, upload documents, message your work coach and evidence your claimant commitment.
  • Get a bank account – To make a Universal Credit claim and receive your payments you will need to provide details of a bank, building society or credit union account that you want your money paid into. Without this, you will not be able to claim.
  • Get an email address and photo ID – To make a new Universal Credit claim you will need an email address. Photo ID, such as a passport or photo driving license will also speed up the claim process.
  • Get help and support - Citizens Advice, and a number of other organisations are available to help you.  You can view the list here.