More about volunteering with us

Volunteering is a two-way thing, so whilst you are giving your time to us, we give you something in return.  We provide you with quality training, the ability to gain experience and build new skills, and provide you with a role where you can really make a difference.

We have designed a Volunteering Information Pack to give you more of an insight in to volunteering with us. Take a look by clicking this link.

Frequently asked questions

Do you pay expenses?

Yes, we pay out of pocket expenses for travel and parking (parking up-to £8 per day).

We do have to remember that we are a charity and we have to demonstrate value for money so if public transport is available then we would urge people to use it.

Do I get offered any training?
Training is provided through a variety of methods including:
  • Observing experienced colleagues
  • Through your mentor (another volunteer)
  • In-house training courses
  • External training courses facilitated by Citizens Advice and others
  • E-learning
Training is led by our Volunteers, Learning & Campaigns Lead. All volunteers and staff are assigned a learning programme relevant to the role that they are on
Can I leave if I don't like it?

Yes, absolutely.

You are under no obligation to keep volunteering if you don’t like it. But it is always worth talking to us before stopping as we might be able to do something different.

We have a 'volunteer agreement' that explains the expectations on both sides.  We also offer open days to ensure people know what they are getting into before committing.

How old do I have to be to volunteer?
Depending on the role will depend on the age but generally speaking we wouldn't recruit anyone under the age of 18 given the type of work we do as an organisation. Where we have opportunities which are aimed at ages below 18, we will make it clear on the role description.